Shipping

Basic Information

All orders are processed and shipped within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Estimated delivery times shown reflect the latest information available and are subject to change. Once your order has been placed, please refer to your shipping confirmation email for your delivery window and tracking details. You may have to wait up to 48 hours for the tracking information to become available.

Locations

We ship to all countries on this list. We also ship to many countries not on this list. This subject to change during shifting legal and logistical conditions. Contact us at hello@ikoni.care for our latest available locations.

Hong Kong & Macau
  • Order processing in 1-2 days .
  • Shipment within 1-2 business days, excluding weekend and holidays.
  • Fee: Free shipping for orders over HK$800.00, otherwise HK$30.

East Asia

Including: China, Taiwan, Korea, Japan.
  • Order processing in 1-2 days .
  • Shipment within 3-5 business days, excluding weekend and holidays.
  • Fee: Free shipping for orders over HK$1,200.00, otherwise HK$60.

South East Asia

Including: Singapore, Malaysia, Thailand, Vietnam.
  • Order processing in 1-2 days .
  • Shipment within 3-5 business days, excluding weekend and holidays.
  • Fee: Free shipping for orders over HK$1,200.00, otherwise HK$60.

Australia & New Zealand
  • Order processing in 1-2 days .
  • Shipment within 5-10 business days, excluding weekend and holidays.
  • Fee: Free shipping for orders over HK$1,200.00, otherwise HK$80 - HK$120 depending on current shipping conditions.

Other International

Including: Europe, North America, South America, Africa.
  • Order processing in 1-2 days .
  • Shipment within 6-14 business days, excluding weekend and holidays.
  • Fee: Free shipping for orders over HK$1,200.00, otherwise HK$80 - HK$120 depending on current shipping conditions.